Privacy Policy

How we process personal data when you use the 3A Agency website or contact us.

Last updated: 2026-01-26

1. Controller

Controller (data controller): Mohamed LEDJIAR (trading as MyServX / 3A Agency).

Address: Wilhelmsplatz 13, 63065 Offenbach am Main, Germany.

Email: contact@3aagency.eu

Phone: +49 176 55615204

Tax Number (Steuernummer): 044 841 05363

VAT: Not applicable (small business status / Kleinunternehmer) according to § 19 UStG.

2. Data we process

When you visit the site, our hosting provider may process technical data (e.g., IP address, user agent, requested pages, timestamps) to deliver the website securely and reliably.

When you contact us (email / form if any), we process the information you provide (name, email, message content) to respond.

If you click our Calendly link, you leave our website and Calendly processes your data under its own policies.

3. Purposes and legal bases

Website delivery, security, and abuse prevention (legitimate interests).

Responding to inquiries and pre-contractual steps (contract / legitimate interests).

Operational monitoring and debugging (legitimate interests).

4. Cookies and similar technologies

We do not use advertising cookies.

We only use strictly necessary cookies (e.g., to remember your language preference) if needed. See our Cookies page for details.

5. Processors (service providers)

Hosting: Vercel (website delivery).

Error monitoring: Sentry (to detect and fix issues).

Appointment scheduling (link-only): Calendly (only when you click the external link).

6. International transfers

Depending on providers and configuration, data may be processed in the EU and/or other jurisdictions. Where applicable, we rely on appropriate safeguards (e.g., Standard Contractual Clauses).

7. Retention

We keep personal data only as long as necessary for the purposes described above, then delete or anonymize it.

Typical examples: server logs for a limited period, inquiry emails as needed for follow-up.

8. Your rights

You may have rights of access, rectification, erasure, restriction, portability, and objection, depending on your jurisdiction.

You can also lodge a complaint with a supervisory authority.

9. Updates

We may update this policy from time to time. The ‘Last updated’ date above indicates the latest revision.